Shipping Policy
Company Name: Hong Kong Yuedali Group Limited
Email: yuezhong514@outlook.com
Phone: 94414351
Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong
Order Processing Time
All orders are processed within 2–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that we do not ship on weekends or public holidays.
Shipping Rates & Delivery Times
We offer international shipping to most countries.
| Destination | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Hong Kong | 2–4 business days | Free shipping |
| Asia | 5–10 business days | Calculated at checkout |
| USA & Europe | 7–15 business days | Calculated at checkout |
| Other Regions | 10–20 business days | Calculated at checkout |
Delivery times may vary depending on customs processing and local postal services.
Tracking Your Order
Once your order is shipped, we will send you a confirmation email with a tracking number so you can monitor your delivery in real-time.
Customs, Duties & Taxes
Hong Kong Yuedali Group Limited is not responsible for any customs duties, taxes, or import charges that may apply once the shipment reaches your country. These charges are the responsibility of the customer.
Delayed or Lost Shipments
While we aim to deliver on time, delays can occasionally happen due to unforeseen circumstances. If your order is significantly delayed or lost, please contact us at yuezhong514@outlook.com with your order number.
Shipping Address Errors
Please ensure all shipping details are accurate at the time of ordering. We are not responsible for deliveries to incorrect or incomplete addresses provided by the customer.
