Frequently Asked Questions (FAQs)
Company Name: Hong Kong Yuedali Group Limited
Phone: 94414351
Email: yuezhong514@outlook.com
Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong
1. What types of wigs do you offer?
We offer a wide selection of high-quality wigs including synthetic wigs, human hair wigs, lace front wigs, and men’s toupees.
2. Are the wigs suitable for daily wear?
Yes, our wigs are designed for comfort and a natural look, making them ideal for everyday use.
3. Can I style or dye the wigs?
Human hair wigs can be styled and dyed like natural hair. Synthetic wigs cannot be dyed and require special care when styling.
4. How do I choose the right size?
Each product page includes a size guide. Please measure your head circumference before purchasing to ensure the best fit.
5. Do you offer custom-made wigs?
Yes, we accept custom wig orders. Please contact us via email with your requirements.
6. What is your shipping policy?
We ship worldwide. Orders are processed within 2-3 business days and tracking information will be provided once shipped.
7. What is your return policy?
We accept returns within 14 days of delivery if the product is unused and in its original packaging. Please refer to our Return Policy page for more details.
8. How do I maintain and clean the wig?
Gently wash your wig using wig-specific shampoo and conditioner. Avoid excessive heat and always store it on a wig stand when not in use.
9. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
10. Who can I contact for support?
You can reach us at yuezhong514@outlook.com or call us at 94414351 for any questions or assistance.
